Thursday, October 31, 2019
Dynamics of Hospitality Industry Management Essay
Dynamics of Hospitality Industry Management - Essay Example From staff and client safety to property destruction and severe liability concerns, businesses in the hospitality industry are now being faced with distinct and complex issues which must be solved in order to reduce the vulnerability. The primary goal of individuals involved in the hospitality industry is to offer the finest experience attainable to the guest walking in to their businesses. This is the preponderant issue which pushes the hospitality industry.à à Sustainability standards are closely related to public awareness. Failure to have these standards might result in the destruction of the brandââ¬â¢s image. That is, customers lose interest in the business Effective communication, first time interaction with a customer plays a vital role in enhancing security. If individuals working into the premise with some ill motives are duly greeted and officially served, for example with use of ââ¬Å"hello? How may I help you?â⬠they often cannot be anonymous which leads to revelation of their intentions. Security is a major issue in the hospitality industry and should be handled cautiously as it tends to control the fate of various businesses in the industry. Security threats inhibit the growth of the industry generally as it affects the customer traffic which in the ends affects the revenue
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